Let's face it – today's consumers have many different expectations when it comes to doing business. In the last five years, the entire landscape of commerce and payment processing has changed completely, and people primarily pay online. The clients of your legal firm are no exception.
The average consumer is used to sourcing all of the critical information they need online – they're also used to checking out online.
Having the ability to pay bills and purchase goods and services online saves time and money. If you don't buy into the importance of having an online payment portal, consider the following:
Having a way for clients to pay online benefits the consumer, but it also provides your firm with significant advantages.
Weigh the following positive aspects of providing a way for clients to pay electronically:
Paying online presents your clients with a certain level of convenience and satisfaction. When consumers know their expenses are handled, it relieves a great deal of stress.
A recent study reported that 71% of consumers of any type reported much higher levels of gratification by having the option of handling their payments online.
Naturally, when your clients have a faster way to pay, you'll get your money faster. When you don't have to wait for a check in the mail or a face-to-face meeting to receive payment, you'll significantly improve your company's cash flow. This benefit is significant for startups or smaller firms.
Digital payments are no longer considered a convenience – they've become the standard. Consumers are more likely to pass on a product or service if they can't pay online.
Prime Legal Payments is your all-in-one payment processing solution. From one easy-to-use platform, you can accept cards and eChecks, manage invoices, schedule payments, and more. For more information on this service and more, don't hesitate to contact us with any questions or concerns.